Where do you ship?
How much does shipping cost?
£4.50 per box or free if you spend over £60
How many cans does one box hold?
Is there a minimum order?
Yep, our minimum order is 8 cans, this helps us keep the shipping costs down. The 8 can be made up of different beers.
There is no minimum order for merch only orders, these will be sent Royal Mail First Class.
Which courier will deliver my order?
Our logistics partner (CSM) will automatically match your order to the most efficient shipping method for your address. Your delivery will be made by Parcelforce, DHL, UPS and for certain London postcodes CSM will deliver directly.
How long will delivery take?
We use a 24 hour service from dispatch. So from when your order leaves the brewery you should have your beer the next day.
OK, but when will my order leave the brewery? What are the order cut off times?
We dispatch orders every Monday, Tuesday, Wednesday & Thursday (excluding bank holidays). Get your order in by 8am to be part of that day's dispatch.
Orders that are placed after 8am will be sent on the next dispatch.
Why don't you send beer out on a Friday?
Good beer belongs in the fridge!
We don't want your orders sat around in hot postal warehouses over the weekend. If you miss the Thursday cut off we'll keep your beer chilly in our coldroom until the next collection (Monday morning).
Can I leave special delivery instructions?
At this time we can't add special instructions.
I'm not going to be home, can I request that my order is left in the shed?
Nope. We've got to check that the person receiving the order is of legal drinking age.
My tracking link doesn't work. Help!
If the link doesn't work, copy the tracking number and enter it at parcelsapp.com
The site will recognise which courier will be delivering and send you to the correct tracking page.
Please note if your order will be delivered by CSM (London postcodes) there wont be live tracking as it is a direct delivery, your tracking number will look something like this: CSM-001-24-1234567
Where is my beer?!
Please keep in mind the courier network is under a lot of strain at the moment, so some orders might be delayed. If your order has not arrived by the expected delivery date check the tracking as a first step & this should give you the information you need.
If you're concerned that your order is lost or has unexplained delays you would like us to look into, please drop us a line on email@example.com
LOCKDOWN LOCAL DELIVERY
During lockdown while our venues are closed, our enterprising bar manager Louis will be out in his beermobile delivering to a selection of local postcodes every Wednesday.
Order cut off time is 9:30 on Wednesdays, orders after this time will be delivered the following week.
If you miss the cut off you can still get beer in time for the weekend, just select UK Delivery at check out and we'll send it on a next day service.
Please note- once lockdown is lifted Louis will be back to running our bars so this service will not continue- make use of it while you can! 😀
Postcodes covered: N18, N17, N16, N15, N8, N5, N4, E17, E10, E9, E8, E5, E3